Shipping policy
At Aajal Collections, we strive to deliver your orders safely and on time. Please read our shipping policy carefully.
1. Order Processing
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Orders are processed within 1-3 business days after payment confirmation.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3-7 business days |
| Express Shipping | 1-3 business days |
| International Shipping | 7-21 business days (varies by country) |
Delivery times may vary due to holidays, weather conditions, or carrier delays.
3. Shipping Charges
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Shipping charges are calculated based on your location and the weight of your order.
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Free shipping may be available on orders above a certain amount (as mentioned on our website).
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can use this tracking number to track your shipment on the carrier’s website.
5. Shipping Restrictions
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Currently, we ship to select countries only. Please check our website for a list of available countries.
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Some items may be restricted from shipping due to size, weight, or regulations.
6. Lost or Damaged Shipments
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If your order is lost or damaged during shipping, please contact us immediately at support@aajalcollections.com.
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We will assist you in filing a claim and arranging a replacement or refund if applicable.
7. Contact Us
For any shipping-related questions or concerns, you can contact us at:
Email: support@aajalcollections.com