Terms of Service

Welcome to Aajal Collections. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or placing an order, you agree to these Terms of Service and all applicable laws and regulations.

2. Products

We specialize in handmade gift products, including ribbon bouquets, chocolate bouquets, flower bouquets, and customized gift arrangements. Since many of our products are handmade, slight variations in color, design, or arrangement may occur.

3. Pricing

All prices are listed in Pakistani Rupees (PKR). Prices may change without prior notice. We reserve the right to modify or discontinue products at any time.

4. Orders

Once your order is confirmed, we begin preparing it as quickly as possible. Please ensure all information provided during checkout is accurate. We reserve the right to cancel or refuse any order if necessary.

5. Payments

We accept the payment methods displayed during checkout. Orders will only be processed after payment is confirmed unless Cash on Delivery (COD) is available for your order.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and courier services. We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

7. Returns & Refunds

Due to the handmade and customized nature of our products, returns or refunds are generally not accepted unless the product arrives damaged or an incorrect item is delivered. Any issues must be reported within 24 hours of receiving your order with clear photos.

8. Intellectual Property

All content on this website, including images, logos, text, graphics, and designs, is the property of Aajal Collections and may not be copied, reproduced, or used without written permission.

9. User Conduct

You agree not to misuse our website, attempt unauthorized access, upload harmful content, or engage in fraudulent activities.

10. Limitation of Liability

Aajal Collections shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will become effective immediately upon being posted on this website.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

Thank you for choosing Aajal Collections. We appreciate your trust and support.